We collect personal data when users register an account, subscribe to newsletters, submit inquiries, or engage with interactive features. The data collected may include names, contact details, email addresses, user preferences, and other identifying information. This information is gathered to provide personalized services, improve website functionality, respond to user needs, and fulfill legal obligations. All data collection is conducted lawfully, fairly, and transparently in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong SAR.
2. Use of Data
Personal data collected is used solely for the purposes explicitly stated, such as delivering services, handling inquiries, sending communications, and enhancing user experience. It will not be used for any other purposes unless the user has given explicit consent or it is required by law. Data usage is strictly limited to the original purpose of collection and is handled by authorized personnel to ensure confidentiality and integrity.
3. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected. Once the data is no longer required, it will be securely deleted or anonymized in accordance with company policy and legal requirements. Our data retention practices are regularly reviewed to ensure that outdated or unnecessary data is not kept, thereby protecting user privacy.
4. Data Disclosure
We do not disclose personal data to any third party unless required by law, court order, or with the user’s explicit consent. If disclosure is necessary to comply with legal obligations or to protect the company’s rights, it will be carried out lawfully and with due care, ensuring that user data remains secure and confidential.
5. Access and Correction Rights
Under the Personal Data (Privacy) Ordinance, users have the right to access their personal data and request corrections to any inaccurate or incomplete information. To exercise this right, users should submit a written request via the contact details provided on the website. The company will respond within a reasonable timeframe and may charge a reasonable fee for processing access requests.
6. Data Security Measures
We implement reasonable technical and administrative measures to safeguard personal data against unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security audits. While we strive to protect data security, internet transmission is not entirely secure, and users are encouraged to take appropriate precautions to protect their own data.